home / Feedback

Feedback and Complaints Procedure

 

At OIS, we strive to attend to our customers promptly and with the utmost courtesy.

To maintain and improve on our high standard of services, your feedback is important to us. We would be most grateful to hear what in your view we are doing right. More importantly though, we would like to hear what you think we are doing wrong, should our standards fall short of your expectations.
We maintain a complaint log which is held at our OIS Limited, Kokoma Close address and available to view upon request.
All enquiries, complaints and feedback should be sent to infoabuja@oisservices.com. Alternatively you can write to us at:
 

OIS Services

No 8b Nun Street,

Off Danube Street, Maitama Abuja.

Nigeria 

 

 
You can also register your complaint with our customer services relationship team by calling 08174477018, Monday to Friday between 9.00am to 5:00pm excluding public holidays.
When making a complaint, please provide your name, how best to contact you, and a detailed description of your complaint.
OIS takes every complaint seriously. We aim to respond to your complaint within 5 working days.

Benefits Of Using OIS

    • Our exclusive partnership with Cognita schools gives you access to over 60 highly rated schools, 45 of which are in Europe.
    • Our team of education counselors has the certified knowledge to provide you with adequate guidance and suggestions.
    • Timely updates and information on the progress of your application.
    • Tailor made admissions to find the most suitable schools that prioritize your child’s specific needs.

our location

ois
No.5 Onitsha Crescent, Off Gimbiya Street, Area 11, Garki, Abuja     P:+2348174477018  E: infoabuja@oisservices.com