Connecting the World Through Trusted Technology, Identity and Service Delivery
Online Integrated Solutions (OIS) operates a global digital platform (oisservices.com) and a network of service centres that help governments, diplomatic missions, and diaspora communities access essential services more efficiently.
Our Journey
We began as a Visa Application Centre and support services provider, and have expanded into identity enrolment and related digital service delivery. OIS combines secure technology with structured operational processes, so applicants can complete requirements, make payments (where applicable), receive guidance, and track next steps with clarity.
What We Deliver Today
Comprehensive service solutions designed to meet the needs of governments, missions, and communities
Visa & Passport Application Support
OIS supports diplomatic and consular processes through a network of centres and a structured customer journey that enables applicants to:
- •Understand requirements and checklists
- •Complete key steps online
- •Receive support and updates through defined service channels
Identity Enrolment Services
OIS supports identity enrolment journeys for diaspora populations through centre-based capture and secure processing workflows (where applicable), including services such as:
- •NIN enrolment support
- •BVN enrolment support
U.S. Visa Document Pick-up / Drop-off Services
In partnership with delivery stakeholders, OIS provides U.S. visa document handling services (free and premium options in some locations), including service-centre facilitation where required.
Digital Payments and Service Fee Collection (where applicable)
OIS provides payment-enabled service flows that support transparent fee collection and transaction records across supported service lines.
Our Global Footprint
OIS operates across multiple regions, supporting both local communities and diaspora customers. Our centres and platform are designed to support consistent journeys across countries while allowing for regional operational controls.
How We Work
OIS is built on a simple operating model
Technology-enabled journeys
Clear steps, forms, guidance, and notifications
Centre-based operations
Secure, structured service delivery
Customer support handling
Requests routed, tracked, and resolved
Reporting and oversight
Operational visibility for service owners
Security and Trust
OIS designs service workflows with access control, auditability, and operational governance in mind, particularly for identity-related services. We operate with a focus on protecting customer data and maintaining service reliability across centres and digital channels.
Roadmap
As part of OIS's ongoing transformation, we are exploring additional verticals such as e-health and other digital services. These will be delivered in phases, subject to partner requirements, compliance readiness, and operational capacity.